Managing your rental property
Dedicated property management services
Our professional and experienced management specialists are able to take care of the whole letting process for you, dealing with the various issues that inevitably arise during a tenancy.
SPECIALIST MANAGEMENT SERVICES
A service to suit you
Our personal approach to our landlord’s individual requirements is the fundamental key to successful property management.
We understand that the priorities and needs are particular to each landlord and we take the time to fully establish your wishes and expectations so that we can ensure that these are met.
AVOIDING ADDITIONAL EXPENSES
Attention to detail
Knowing the property inside out is essential and before the letting commences, we will have made a detailed inspection of the property and obtained comprehensive information on the installations and appliances, as well as details of any guarantees/warranties, regular maintenance plans or service information. This attention to detail is vital and often results in many maintenance issues being averted, or resolved without the need for a tradesperson to attend, avoiding the additional expense that a call out would incur.
WORKING QUICKLY AND EFFECTIVELY
We monitor the tenancy and the condition of the property with regular visits, providing you with a detailed report with advice and solutions on any issues noted. Communicating any concerns to the tenant at an early stage helps to prevent significant problems occurring and our common sense approach and close attention to this is extremely effective.
WE'RE HERE FOR YOU
Working in your interest
We use handymen and contractors who share our commitment to delivering exceptional levels of work and service and unlike many of our competitors, we do not add further charges to the contractor’s invoice.
ENSURING YOU'RE PROTECTED
Peace of Mind
We are fully regulated by NAEA (the National Association of Estate Agents), ARLA (the Association of Residential Letting Agents) and are members of The Property Ombudsman and the TDS (the Tenancy Deposit Scheme). Our membership of these associations gives our clients the peace of mind that we are working to the highest standards in the Industry, and as members of the ARLA Client Money Protection Scheme, our client’s funds are fully protected.
FREQUENTLY ASKED QUESTIONS
We’ve compiled a list of the most common questions regarding the maintenance of your rental property. For further expert advice, talk to us.
What rental property maintenance liabilities do I need to consider?
Think of yourself as a business owner, and the tenant as your customer – you should do your best to remedy their reasonable complaints as quickly as you can.
It’s best to provide tenants with a system they can use for 24/7 support. For emergencies, you need to handle them right away. If the problem puts the tenant’s health and safety at risk, you could be liable for not attending to it immediately. Use licensed professionals for all gas/electrical work and other repairs.
Should I do all of the property maintenance myself?
You certainly can, but it’s a huge undertaking. Outsourcing various aspects of maintenance and inspections to qualified and bonded professionals can eliminate a lot of stress and time spent, and the costs are often lower than you’d expect.
Who pays for rental property maintenance costs?
The landlord does, most of the time. This generally counts normal wear and tear on the property, unless you can show that the tenant caused damage or was negligent.
SPEAK TO OUR TEAM OF EXPERTS
Need some help or advice?
Whether you are looking to buy, sell, let or rent - Our friendly, professional staff are available to help.