Gibson Honey

Codes of Practice


We are committed to providing you with an exceptional service

We are members of the key governing bodies associated with raising standards within the industry and adhere to the following codes of practice. These memberships provide sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service.

The National Association of Estate Agents

The National Association of Estate Agents (NAEA) is the UK’s leading professional body for estate agency.

Members practice across all aspects of property both in the UK and overseas, including residential and commercial sales and letting, property management, business transfer, auctioneering and land.

The Association of Residential Lettings Agents

The Association of Residential Lettings Agents (ARLA) is the UK’s foremost professional body for letting agents.

Its members are professionals working at all levels of letting agency, from business owners to office employees.

Propertymark Client Money Protection Scheme

As members of the Propertymark Client Money Protection Scheme, our clients can be assured that all funds paid to Gibson Honey are fully protected.

Click here to view a copy of the accounting rules of our client money protection provider.

Click here to view a copy of our certificate of membership to the scheme.

The Property Ombudsman (TPO) Scheme

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with a free, impartial and independent alternative dispute resolution service since 1990.

The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party.

Tenancy Deposit Scheme

The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales operated by The Dispute Service Ltd.

Established in 2003, TDS is the longest serving government-approved deposit protection scheme.


Need some help or advice?

Whether you are looking to buy, sell, let or rent - Our friendly, professional staff are available to help.


Mon – Thurs 9am – 6pm
Friday 9am – 5.30pm
Saturday 9am – 4pm

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